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Frequently Asked Questions

Questions? Here's some info that just might help.

About TopResume

What does TopResume do?

TopResume is the world’s largest resume-writing service. Our team of experts have reviewed millions of resumes and helped over 300,000 professionals land more interviews and get hired faster.

We are committed to helping professionals identify and best articulate their personal brands. We offer resume-writing services and expert career advice that helps our clients stand out in today’s crowded job market.

What’s TopResume’s relationship with job boards?

We are the preferred resume-writing partners for many major and niche job boards, thanks to our history of client satisfaction and success. Our focus is on the job seeker. We hone our strategies based on recruiter, hiring manager and other industry feedback, ensuring that each job seeker has the best resume for their job search.

What do your customers and clients have to say?

You can find testimonials from real TopResume customers here, as well as recent TopResume clients on TrustPilot and SiteJabber.

About Our Services

What is the free resume review?

TopResume knows what recruiters are looking for and how to present yourself on paper to maximize opportunities. We will review your resume for free, to provide:

  • Free, confidential, personalized evaluation from trusted experts
  • Objective feedback on layout, language and how well your resume communicates your skills and expertise
  • Personalized recommendations on how to make your resume stronger

Upload your resume for a free review now and you'll receive your personalized expert review within 2 business days.

How does the resume-writing process work?

TopResume uses the expert knowledge of our resume writers, combined with feedback from resume-scanning software called applicant tracking systems (ATS). ATS filters applicants based on keywords and formatting, and TopResume analyzes your resume using similar technology. Our expert writers break down this analysis to figure out how to make your resume more effective.

Your writer will collaborate with you to provide a first draft, which will be delivered to you in about a week. Then, you'll have another week to provide feedback to your writer, with up to two rounds of revisions. The process typically takes one to two weeks.

How much does a professionally-written resume cost?

We offer multiple resume writing packages so whether you’re an entry-level employee or a C-level executive looking to change careers, we have what you need.

Professional Growth

Career Evolution

Executive Priority

What qualifications do TopResume writers have?

We have a network of over 1,000 writers, including certified career coaches, former and current recruiters, and professionals with specialized experience in over 65 industries. This ensures we can pair each client with someone who is a strong match for their needs. TopResume recruits and vets our writers based upon the value they can bring to our clients.

How do I collaborate with my resume writer?

Our resume-writing process is collaborative between the writer and the client. We use your old resume as a primary source of information. If you don’t have a resume, don’t worry, your writer will send you a brief questionnaire that will provide all the information that we need to get started. Once this has been provided, your new resume will be delivered to you in about a week. Then, you'll have another week to provide feedback to your writer, with up to two rounds of revisions. The process typically takes one to two weeks.

Does TopResume provide writing services for additional job-search products?

We also professionally write cover letters and LinkedIn profiles. In addition, our blog is full of expert career advice and all things resume. Learn more here.

Help & Support

How do I get started?

If you’re ready to have us professionally write your resume, you can find more information on our resume packages here.

Professional Growth

Career Evolution

Executive Priority

How does the 60-day guarantee work?

Not only do we professionally write your resume, we want to make sure it gets you results. So, if you are not receiving two times more job interviews within 60 days of receiving your resume, we will write it again one time, free-of-charge. You must notify us in writing within 180 days of receiving your final copy. Only certain packages are eligible for our guarantee.

What is your refund policy?

All sales are final, but there will be multiple drafts and revisions to ensure your satisfaction. TopResume's writers will work with you throughout the revision period until you are satisfied with your resume.

Have a question about career advice?

We have a blog that covers all things career advice, from interview tips to networking to resume writing. Check it out here.

Still need help? Reach out.

Got questions? TopResume has answers.

Please take the time to check out our FAQs page for answers to your common questions.

We normally respond within 24-48 hours. If you haven't recieved anything, check your spam folder.

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